Unfortunately, every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace your item for you. Check out our handy list below to determine if you are eligible for a replacement.
Our Responsibility: Oops! Somewhere along the way we made a mistake. Not to worry though! If any of the following are the case, we will take care of it for you.
If the product has a hole, stains, or manufacturing defect.
Wrong Item Sent
If we send you the wrong garment, color or size.
Ordered Wrong Size
Customer ordered wrong size or it did not fit to their satisfaction
Incorrectly Provided Address
If you made an error in the address. Packages returned to us can be shipped again at the cost of the re-shipment.
Incorrect Garment Style
You selected the wrong garment color
If you believe an error has occurred due to a mistake on our part, first of all please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace any items that we missed the mark on.
Please follow these instructions for an exchange:
1. Take a photo of the problem
2. Send an email with the subject line "Order # "YourOrderNumber" Replacement Request" to Bluntshirt50@gmail.com
3. Please include the following:
Our support team will respond within 1-2 business days.